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Questions Before You Order?

Ask us anything about cannabis packaging. Designs, printing, colors, materials, compliance, MOQs, lead times. Jeremy Deichen and the CropPak team respond personally. Usually same day.

By Jeremy Deichen · Last updated July 2026

What can we help with?

Design & Artwork

File requirements, dielines, bleed, safe zones, CMYK vs Pantone, resolution. We provide a digital proof before production.

Printing & Finishes

Matte, gloss, holographic, spot UV, foil stamping, embossing. Digital vs flexo vs gravure. What works for your volume.

Materials & Construction

PET/AL/LLDPE layer structure, aluminum foil thickness, barrier specs, OTR/MVTR ratings. What is real mylar vs metalized film.

Compliance

16 CFR 1700.20 child-resistant certification, state universal symbols, Health Canada plain packaging, FDA food-grade. We handle it all.

MOQs & Pricing

Stock (100-1,000 units), digital custom (1,000-5,000), gravure (10,000+). All-in pricing with no hidden fees. See our MOQ guide.

Samples

Want to feel the material, test the zipper, check print quality? We send samples so you can evaluate before committing.

Send us a message

We respond personally. Usually same day during business hours. No bots, no auto-responders.

Other ways to reach us

Email
info [at] croppak [dot] com
Best for detailed questions. We reply same day.
Location
Suite 51 - 31125 Westridge Place
Abbotsford, BC V2T 0B9, Canada
Ships across Canada and the United States
Response Time
Quote requests: within 24 hours
General questions: same day
Jeremy reviews every message personally

Frequently asked questions about ordering

Can I get a design proof before ordering?

Yes. We provide a digital proof before anything goes to production. Send us your artwork or describe what you want and we will create a proof for review. No production starts until you approve.

What information do you need to give me a quote?

Product type (mylar bags, tubes, jars, etc.), size, quantity, finish, print effects, and whether you need child-resistant. That is it. The more detail you provide, the more accurate the quote. You can also submit a quote request with product configurations.

Do you handle compliance questions?

Yes. We can tell you exactly what your state or province requires for cannabis packaging. We build to 16 CFR 1700.20, ASTM D3475, FDA food-grade, Health Canada SOR/2018-144, and all state-specific universal symbols. Check our CR packaging guide or state compliance pages.

How fast do you respond?

Usually same day during business hours. Quote requests are typically returned within 24 hours. General questions about materials, printing, or compliance are answered the same day.

Can I see samples before ordering?

Yes. We can send material samples so you can feel the film thickness, test the zipper, and check the print quality before committing to a production run.

Ready to get pricing?

If you know what you need, skip the questions and get your all-in quote directly.

Get a Quote → Browse Products

Looking for answers first? Check these resources:

FAQ Hub (365 Q&As) Packaging Glossary Packaging 101 Guide About CropPak